I still maintain that MLB.tv is a horribly flawed product
2008-04-19 10:24
by Bob Timmermann
According to my credit card company, I did get my $119 refunded from MLB.com for its "quirky" MLB.tv service. Last night, I was clicking on an audio broadcast of a game, but accidentally hit one for a video stream.
It worked.
Perfectly.
Then I tried an old game. That worked.
But today, it's all gone again. I'm beginning to think that MLB.tv is run out of a storefront in Brigadoon.
What ridiculous high standards we have as fans, to expect to actually watch and listen to the game we love in a format that is advertised as easily available to us!
The unexplained absence of the condensed game feature still infuriates me and I sent two messages complaining but never got any response. I'm still debating over whether to cancel my subscription, only I don't know if I can go without being able to watch the A's and Padres games (shitty though the quality may be).
Clearly mlb.tv's email support is really just a massive performance art piece. They email you back after five or six days to tell you to call the 800 number.
I got my refund--the refunded every penny, even though I'd used the thing for a month, and would have been happy to pay for doing. Not that I'm complaining about that.
Is MLB.tv still held hostage to blackouts? I've toyed with the idea for a couple of years, but always end up going back to Gameday audio, which is cheap, has every game live, and just works.
I got my refund--the refunded every penny, even though I'd used the thing for a month, and would have been happy to pay for doing. Not that I'm complaining about that.
MLB's blackout policies still exist and they are peculiar to put it mildly. They are a holdover from the radio era.
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